Returns & Exchanges
At Eruption Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe reflects your unique style without the stress of a complicated return process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing